Frequently Asked Questions

    • How does ParkConnect work?
    • ParkConnect is a marketplace parking service. We make it easy for parking space owners to rent out their parking spots and for drivers to reserve parking spots.
      While ParkConnect does not own any of these parking spaces we work closely with the owners to ensure you have a seamless parking experience every time you park.
    • How do I get paid?
    • ParkConnect has partnered with Stripe to provide our hosts with payments directly to their bank account.
      Add your bank account details when you add your parking spot.
    • What is ParkConnect's cancellation policy?
    • Please review the cancellation policy page.
    • How do I report a problem?
    • Please send an email to or give us a call at: (619) 900-7275
    • What constitutes a ParkConnect day?
    • When booking a spot, ParkConnect uses calendar days.